Frequently Asked Questions
Everything you need to know about your Polishey experience
What is the typical shipping timeframe for my order?
We process all orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on your location.
Are Polishey products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All Polishey products are 100% cruelty-free and vegan-friendly, containing no animal-derived ingredients.
What is your return policy if I am not satisfied?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product in its original packaging for a full refund or exchange.
How can I track my package after it has been shipped?
Once your order is dispatched, you will receive an email with a unique tracking number and a link to monitor your shipment's progress in real-time.
Which payment methods do you currently accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How should I store my beauty products to ensure longevity?
To maintain the quality of your Polishey products, we recommend storing them in a cool, dry place away from direct sunlight and ensuring all lids are tightly sealed after use.